Refund policy

This terms of use is a legal agreement between you, a user (“You” or“Your”), and Blip Limited (“Urban” or “Us” or “Our” or “We”). This terms of use together with our Our Privacy Policy, Refund Policy and Behaviour Policy on Urban's website, (collectively referred to as the "Terms of Use") sets out the complete terms and conditions upon which You may use the services on Urban's website (the "WebApp") and Urban mobile application (the "App"). The Terms of Use also govern the relationship between You and Urban and governs any claims that may be made by You or Urban in relation to the Services.

By signing up to create a user account on the WebApp and the App “User Account”, You acknowledge that You have read, understood, and agree to be bound by the Terms of Use and to comply with all applicable laws and regulations incorporated into the Terms of Use. Your access to and the use of Our services is conditioned on Your acceptance of and compliance with these terms. Your agreement with Us regarding compliance with the Terms of Use becomes effective immediately upon the creation of a User Account.

The WebApp and the App is an information and booking reservations platform for mobility, transportation, and chartering of vehicles. You would be able to hire buses, and book buses for transportation from specific pickup locations to destinations listed on the WebApp and the App (“Services”). The Services enables You to arrange and schedule transportation services with third party providers who partner with Us (“Partners”). You hereby acknowledge that the transportation services, as well as drivers and vehicles used for the same are provided by Partners.See more