Document Updated 2nd May, 2024
Our Policies are legal agreement between you and Blip Limited (Urban) and governs any claims that may be made by any User in relation to the Services.
Hotel Terms & Condition
These terms and conditions apply to all types of services of Blip Limited ("Urban", "we", "us", "our" or "ours") offer, both direct or indirect. The terms "you", "your", "yourself", "yours" and "customer" refer to the individual person or corporation who subscribes to our newsletters and offers, creates an account with us or makes a booking (whether complete/incomplete, successful/unsuccessful) through this website. The terms "Final Party" and "Accommodation Provider" refer to the hotel (not limited to organisations that go by 'hotel' only, but also applies to 'motels', 'inns', 'apartments', 'suites' and 'estates') that is advertised on urban.ng regardless of whether a signed deal between us and them exists or does not.
Terms and conditions may be revised and modified occasionally; hence, it is advisable not to familiarise yourself with them at any point in time, but review them each and every time you use any of our services. Services (direct and indirect) apply to everything provided online, through mobile devices and computers of all platforms, by email, telephone, post or through direct contact with our officers. You accept that you have read, understood and agreed to the terms and conditions (as well as our privacy policy) below, if and when you make use of our service in any way, including but not limited to browsing this website, rating or giving hotel reviews, commenting on a review, or making a reservation.
Legal Use
Your utilisation of any of our services warrant that you will not make unlawful use of this website or any contents and materials we provide through other means with which we correspond with you or final parties on your behalf.
Our Service Scope
Urban provides temporary accommodation of all types, which include event halls, motels, hotels, apartments, etc. The provision of these services are found on the website through which you can book for your chosen service. By placing a reservation through us, you enter into a legally binding agreement with the direct service provider (hotel and the likes) with which your reservation is made to. Right after your reservation is placed, Urban acts simply as a mediator between you and the service provider.See more